In the business world, there are a few main components to success. These include sales, the supply chain, and strong business-client relationships. Specifically, to have a steady supply chain and increase sales, businesses must have a healthy relationship with their logistics providers. However, this is also one of the most ignored parts of the supply chain. To keep your business from failing, read these tips for maintaining a successful third-party logistics relationship. Your products will flow smoothly from the warehouse to the supplier to the customer.
Communicate Your Expectations
Most importantly, everyone must be on the same page. The best way to maintain a good third-party logistics (3PL) relationship is to communicate your expectations. Have an open and honest discussion with your logistics provider in which you set goals, boundaries, and expectations. While it’s important to express your business prospects, you should also hear their side, too. To have a healthy relationship with your 3PL, you and your provider need to align your objectives.
Adapt to Change
If there is any hesitation on either end, don’t be stubborn about it. Be open to change your expectations to ensure a smooth flow from your facility to the customer or retailer. Flexibility is a great tool to make this happen. Keep an open mind to their suggestions and implement any that you can. If none work for you or your business, do your best to adapt to the situation. No matter what, your supply chain is one of the most important parts of your business’s success. Do whatever you can to keep your delivery service fast and efficient. While it might come as a surprise, you can incentivize your 3PL just like your employees. Making changes that benefit your logistics provider could improve the dynamic and ensure the best service from them.
Manage the Progress Regularly
Finally, you should monitor and analyze your progress on a regular basis. The open communication between you and your 3PL provider doesn’t just inform you on basic operations. It also entitles you to see the progress and processes needed for the delivery. Although yearly reviews will give you a broad sense of the operation, take advantage of quarterly reviews to maximize the service. From there, you can adjust any weak or slow points you find.
That’s why we at 18 Wheels Logistics prioritize a strong relationship with our clients. Nothing means more to us than open communication and accountability. As one of the best trucking companies in Vancouver, we pride ourselves on servicing many industries. If you need a reliable logistics company to deliver and store your products, contact us today.
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18 Wheels Warehousing & Trucking Limited
Burnaby Terminal, BC T1
7185 11th Avenue, Burnaby, BC V3N 2M5
Tilbury Terminal, BC T2
7708 80th Street, Delta, BC V1B 6A9
Annacis Island Terminal, BC T3
1531 Derwent Way, Delta, BC V3M 6K8
New Westminster Terminal, BC T4
780 Derwent Way, New Westminster, BC V2B 1A7
Burnaby Terminal, BC T5
2864 Norland Avenue, Burnaby, BC V5B 3A6
Vancouver, BC T6
525 North Skeena Avenue, Vancouver, British Columbia V5K 3P5
Vancouver, BC T7
3438 Lougheed Highway, Vancouver, British Columbia V5M 2A4
Nanaimo Terminal, BC T8
125 Bowlsby Street, Nanaimo, BC, V9R 6Z8
Kelowna Terminal, BC T9
720 Evans Ct, Kelowna, BC V1X 6G4
Calgary Terminal, Alberta T10
4990 68th Ave SE, Calgary, AB, T2C 4N8
Toronto Terminal, ON T11-A
5300 Harvester Rd, Burlington, ON L7L 5N5
Columbus, Ohio T12-A
433 London Groveport Rd, Lockbourne, OH 43137 USA
Washington, USA T13
3025 S. Geiger Blvd, Washington, 99224 USA