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20
Jan
2021

Potential Chargebacks

by Michael Kotendzhi | Logistics
PotentialChargebacks.jpg

As Discussed before, chargebacks are common, and they appear to be one-sided culprits but the repercussions from both parties can be greater than they seem. For the retailers, late, damaged, or missed shipments mean shortcoming products to sell in retail stores, this will affect the overall sale in one managing region. As well as a reporting loss on the shipment which missing goods or goods with shorter shelf life.

For carriers, the consequence is not just facing a substantial charge, but to risk your reputable rating with the customers. With the customers dealing larger volumes, the partnership is intricacy and critical to be maintained with certain trust and reliability.

Compliance is a major component to a long-lasting partnership when contracting two parties, the customer and the carrier.  Henceforth, most of the transportation guides are displayed and presented.

The potential chargebacks include:

  • Corrupted or non-complied notices.
  • Incorrect labels.
  • Incorrect tags.
  • Early or late arrivals.
  • Missed or damaged shipments.

Despite the spontaneous scenarios it may be encountered during transport, 18 Wheels Logistics always enforces the accordance to the risk management to carry out the best solutions. We support all logistics, copackingwarehousing, and transportation needs to our customers. 


Michael Kotendzhi is President of Operations & Transportation and a partner at 18 Wheels.

Mr Kotendzhi oversees North American operations. Michael has over 15 years of experience. As well as a background in logistics from XPO Logistics, North America's largest contract warehousing provider.  Michael Kotendzhi has a degree in Logistics. 

Michael's experience includes supply chain management, reverse logistics, & domestic transportation.