Benefits of fleet management technology

by Michael Kotendzhi | Trucking
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Every business is on the hunt for technology that will improve its employees' efficiency and productivity. Notably, a major development is happening in the logistics industry. The introduction of fleet management software is a game-changer that brings a lot to the table. Let's see what the benefits of fleet management technology are and how you can use them to help your business excel in all areas.

How fleet management impacts the logistics industry

First, let's define fleet management technology. Fleet management helps track and manage vehicles used to transport packages or in warehousing. An array of outstanding features allows any fleet manager to get a full view of everything that's happening and improve the efficiency of processes.

Consequently, quality trucking services and their timeliness will also satisfy the customers. And we all know that a happy customer is a returning customer, which is the entire point of the matter.

With that in mind, the benefits of fleet management technology are:

  • improved driver safety;
  • reporting and analytics features that help cut costs and increase efficiency;
  • complete insight into vehicle maintenance
  • real-time updates of all processes
  • happier customer

Driver safety is a priority

Accidents on the road happen for many reasons. Whether it is speeding, hard braking, hard cornering, or a 3rd party action, it is crucial to find ways to prevent that from happening. Driver safety is the primary concern of fleet managers, and this technology offers a way to keep them safe.

Real-time notifications and alerts will inform both the driver and the manager if there are any dangerous driving habits.

Reporting and analytics

One of the benefits of fleet management technology is that it has detailed reporting and analytics on all critical elements. Whether it is gas consumption, the time necessary for delivery, daily breaks, tracking warehousing processes, or any other piece of information, the reporting feature will give a detailed view of everything. That way, fleet managers have the option to cut costs and increase the overall efficiency of the fleet.

Vehicle maintenance

Another huge benefit is that this fleet management software improves vehicle maintenance. One of the areas that produce the highest expenses for the trucking business is vehicle malfunctioning. With the help of fleet management technology, a manager can track traveled miles, fuel usage, engine hours, breaking, tows, emergency repairs, and many other things. Having a full picture of all the details makes it possible to create a maintenance schedule that will keep all the vehicles operational.

Real-time updates

It is necessary to note that comprehensive fleet management solutions include GPS tracking for vehicles. A manager has a direct connection with drivers in the fleet and receives information about traffic jams, possible weather conditions, and many other factors that may affect the delivery. By having that information, managers can redirect drivers to better routes and help save time. Furthermore, it is possible to see estimated delivery times and completed deliveries.

This interactive and dynamic system improves both business processes and customer satisfaction.

Customer satisfaction

One of the crucial benefits of fleet management technology is improving customer satisfaction. Using this software will help managers reduce delivery time, prevent lost shipments, wrong deliveries, or damaging packages during transport. The idea is to create a flawless customer experience and deliver top-level service.

With the help of fleet management software, you can build an image for your company and become a leader in the logistics industry.

Benefits of fleet management technology explained

The future of the logistics industry depends on the development and improved benefits of fleet management technology. We have all witnessed how unpredicted events like COVID-19 can impact the world around us. Everyone needs to find solutions and workarounds for potential problems that may appear. We are all eagerly awaiting the next stage of fleet management software and all the advantages and new features it will bring. These include the implementation of AI technologies, vehicle automation, improved GPS tracking capabilities, the evolution of the 5G network, and many other fantastic options. The future shows a bright path for the logistics industry!

Michael Kotendzhi is President of Operations & Transportation and a partner at 18 Wheels. Michael has over 15 years of experience and is equipped with a degree in Logistics from the University of British Columbia Sauder School of Business. As well as a background in logistics from XPO Logistics (formally Kelron Logistics), North America's largest contract warehousing provider.

Michael's experience includes supply chain management, reverse logistics, & domestic transportation. He has developed 18 Wheels' trucking solutions, effectively utilizing the sister company's vehicle fleet and building a transportation supply-chain network across North America.